Security
Last updated: 9/18/2025
1. Our Security Commitment
At Telladesk, we take the security of your data and financial information seriously. We implement industry-standard security measures to protect your information and ensure the integrity of our platform.
2. Data Protection
We protect your data through:
- End-to-end encryption for all data transmission
- Secure data storage with encryption at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Data backup and disaster recovery procedures
3. Financial Security
Your financial transactions are protected by:
- PCI DSS compliance for payment processing
- Multi-factor authentication for account access
- Real-time fraud monitoring and detection
- Secure banking partnerships and integrations
- Transaction verification and approval processes
4. Infrastructure Security
Our infrastructure is secured through:
- Cloud-based hosting with enterprise-grade security
- Regular security updates and patches
- Network firewalls and intrusion detection systems
- DDoS protection and mitigation
- 24/7 security monitoring and incident response
5. User Account Security
We help protect your account with:
- Strong password requirements and validation
- Two-factor authentication (2FA) support
- Account lockout after failed login attempts
- Email verification for account changes
- Session management and automatic logout
6. Compliance and Certifications
We maintain compliance with industry standards and regulations:
- PCI DSS Level 1 compliance for payment processing
- ISO 27001 information security management
- GDPR compliance for data protection
- Regular third-party security assessments
- Financial services regulatory compliance
7. Incident Response
In the event of a security incident, we have procedures in place to:
- Immediately assess and contain the threat
- Notify affected users and relevant authorities
- Investigate the root cause and impact
- Implement corrective measures
- Provide regular updates throughout the process
8. Your Security Responsibilities
To help maintain security, please:
- Use strong, unique passwords for your account
- Enable two-factor authentication when available
- Keep your contact information up to date
- Report any suspicious activity immediately
- Log out of your account when using shared devices
- Be cautious of phishing attempts and suspicious emails
9. Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please report it to us immediately at:
Email: security@telladesk.com
We appreciate responsible disclosure and will investigate all reports promptly.
10. Contact Us
If you have any questions about our security practices, please contact us at:
Email: security@telladesk.com
Address: [Your Business Address]